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Homer Bucks - How Tos

How-To's

How to earn Homer Bucks?

Demonstrating The Home Depot Core Values
Demonstrating The Home Depot Core Values

Delivering of the Home Depot Core Values by demonstrating positive associate behaviors

Exceeding customer expectation by providing excellent customer service
Exceeding customer expectation by providing excellent customer service

Positive customer feedback through customer surveys

Earning Homer Pin Milestones
Earning Homer Pin Milestones

Creating an effortless customer experience

Anniversary
Anniversary

Each anniversary, you'll earn 20 Homer Bucks

Birthday
Birthday

Each year on your birthday, you'll get 15 Homer Bucks.

Delivering a “Nailed It” experience on the Effortless Call Flow
Delivering a “Nailed It” experience on the Effortless Call Flow

Engage| Getting to the Root Cause| Problem Solve| Gaining Customer Commitment